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The Difference Between a Freelancing Community and a Freelancing Platform

At OdeCloud, we’re building much more than just a generic freelancing platform — we’re building a community.

Two heads are better than one.

Building a brand is easier than ever. All it really takes is a click of a button.

Over the past few years, we’ve seen fast-growing brands such as Glossier, Groupon, and Copyblogger go from small-time online communities to renowned worldwide companies.

Following the path of online marketplaces like Amazon and eBay, a number of these companies now provide features for their members to distribute products or services as merchants, influencers, or consultants.

In the same manner, social media platforms like Instagram, LinkedIn, and Discord have given individuals the tools to potentially further those communities, blurring our borders and redefining communal proximity.

But what if the community as a whole WAS the product? What if the community’s collective expertise was the brainpower behind the actual service?

This is the idea behind OdeCloud’s community of freelance NetSuite experts. We serve the global demand for NetSuite admin services by providing a community of experts that act as a single entity.

As opposed to traditional freelancing platforms, OdeCloud eliminates the stress related to finding that one perfect contractor for a single Netsuite gig. In addition, companies working with OdeCloud would no longer have to worry about an individual freelancer lacking the bandwidth or expertise to support a fast-growing organization.

Essentially, the availability of a large pool of talent within the community provides the opportunity to offer a one-stop technology service. Companies could potentially outsource all technical functions to OdeCloud, preserving an internal business analyst role for facilitating team collaboration.

On the consultants’ end, gone are the days of freelancers having to look for gigs on their own. No more having to lower pay rates to better compete in the freelancing market. No more having to forcefully extend his or her bandwidth for the sole purpose of completing a single gig.

When choosing OdeCloud, companies essentially contract with OdeCloud’s community of consultants, who, in turn, are encouraged to assist each other to find the perfect solution to whatever issues may arise.

This focus on communal knowledge and assistance is not only there to help serve the customer, but it also helps create the environment freelancers need in order to promote healthy, long-term relationships and higher learning.

Generally, we at OdeCloud refer to this as community-based, crowdsourced consulting.

In conclusion, traditional freelancing platforms will always fall short in delivering quick and effective solutions to complex technological problems.

There’s a critical need for an on-demand expertise platform, but one that is designed and built to benefit fast-growing organizations and the long-term growth of the Freelance Economy.

This is where community-based, crowdsourced consulting has the advantage over a lone wolf contractor.

This is where OdeCloud comes in.


NetSuite Admin ServicesHope you liked this one!

In our blog next post, let’s take this discussion a tad further and expand on how exactly the OdeCloud platform will go about pairing companies with their own “dedicated team” of consultants.

And if you haven’t already, please subscribe to our blog! We update every Monday with fresh content.

Cheers,

Osar

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Trek Travel Streamlines Travel Protection Integration with OdeCloud’s experts

Looking to streamline your operations with more automations? Keith shares an OdeCloud project.

#netsuite

#integrations

Project Outcomes

This new integration system transformed our travel protection service.

  1. Efficiency Gains: Completely automated the process, eliminating the need for monthly roster reconciliation.
  2. Enhanced Guest Experience: Guests benefited from a smoother booking process with transparent travel protection options tailored to their needs.
  3. Accuracy in Pricing: The integration ensured precise calculations based on complex variables.
  4. Scalability: The system can easily accommodate future growth and changes in travel protection offerings.

Background

Our company offers guests the option to protect their travel investments through a travel protection plan. This service is crucial, as it provides coverage in cases where guests need to cancel their trips due to unforeseen circumstances such as illness or emergencies. However, the process for managing this service was previously cumbersome and inefficient, requiring manual coordination and reconciliation with the travel protection partner.

Challenge

We needed a seamless integration within NetSuite to handle complex calculations for travel protection costs. The solution needed to account for multiple variables, including:
Guest-specific factors such as age and location.
Travel details like destination, total cost, and type of coverage (e.g., pre-trip hotels, post-trip hotels, flights).
Dynamic pricing calculations based on these variables.

Before partnering with OdeCloud, the process was manual and error-prone, involving monthly exchanges of rosters between our team and the travel protection provider. This created inefficiencies and delayed customer service.

Solution

OdeCloud worked with us to design and implement a fully integrated travel protection solution within NetSuite. Key features of the solution included:


1. API Integration: OdeCloud enabled real-time communication with the travel protection partner’s API. This allowed us to dynamically calculate the cost of travel protection based on the guest’s specific details.
2. Seamless Booking Experience: The integration allowed the travel protection cost to be automatically added as a line item to guest bookings within NetSuite.
3. Flexible Adjustments: Guests could easily add or cancel travel protection directly through NetSuite without requiring interaction with third-party systems.
4. Eliminating Manual Processes: The previously manual reconciliation process was replaced with automated inline API transactions, eliminating errors and saving significant time.

Conclusion

This integration is one of the most impactful projects we’ve undertaken, and it holds a special place in our transformation journey. With OdeCloud’s expertise, we achieved a solution that not only streamlined operations but also elevated the guest experience. This project exemplifies the power of technology in solving complex business challenges and enhancing customer service.