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The Dark Night Of Talent Acquisition

  • IT Strategy

A great opportunity

There will be more and more disruptive technologies that requires new sets of expertise (Big data/Analytics, Artificial Intelligence, Augmented and Virtual Reality, Blockchain, Internet of Things, 3D Printing, Robotics, etc). While this represents an amazing opportunity for early stage and midsize businesses (as early adopters) to change the game and win against large enterprises in markets they have dominated for decades, it also represents an extremely difficult challenge: TALENT ACQUISITION.

The war for Talent

Large organizations will do much better in the area of talent acquisition, as they simply have more cash and human resources to put to the task. The risk for those early adopters (early-stage and midsize businesses) is that big guys catch up much faster with the new technology trends, as they now have a full house of experts on their payroll. At the end of the day, it’s simply not cost-effective for smaller organizations to hire a team of full-time employees whose skills encompass all the technology areas mentioned above.

But there is hope!

After 3 years of intense research, prototyping and testing, we have figured out the way to provide the firepower of an enterprise-level IT team for a startup budget. It’s not magic. It’s technology. It is ODECLOUD (On Demand Expertise in Cloud solutions).

A light in the dark

What if acquiring talent or hiring contractors wasn’t the right answer?

In its own way, OdeCloud is disrupting the Information Technology “Consulting” industry by providing an enterprise-class technology service perfectly suited for midsize and early-stage businesses running NetSuite. The important fact about this concept and the technology that supports it is that we designed, built, tested and implemented all of it with our NetSuite clients — including Capital Brands – NutriBullet— to ensure it really works, adds value to their business, and helps reduce the total cost of ownership (TCO) of NetSuite.

Thanks Russell Uyeda, Michael Chang and Jon Hirschi for giving us the opportunity to be Capital Brands’ NetSuite Administrators.

Do not hesitate to book my time for a 1:1 discussion on this topic. I would love to hear about your challenges to get the NetSuite talent your company needs and see how our concept could help.

Cheers,

Osar

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Trek Travel Streamlines Travel Protection Integration with OdeCloud’s experts

Looking to streamline your operations with more automations? Keith shares an OdeCloud project.

#netsuite

#integrations

Project Outcomes

This new integration system transformed our travel protection service.

  1. Efficiency Gains: Completely automated the process, eliminating the need for monthly roster reconciliation.
  2. Enhanced Guest Experience: Guests benefited from a smoother booking process with transparent travel protection options tailored to their needs.
  3. Accuracy in Pricing: The integration ensured precise calculations based on complex variables.
  4. Scalability: The system can easily accommodate future growth and changes in travel protection offerings.

Background

Our company offers guests the option to protect their travel investments through a travel protection plan. This service is crucial, as it provides coverage in cases where guests need to cancel their trips due to unforeseen circumstances such as illness or emergencies. However, the process for managing this service was previously cumbersome and inefficient, requiring manual coordination and reconciliation with the travel protection partner.

Challenge

We needed a seamless integration within NetSuite to handle complex calculations for travel protection costs. The solution needed to account for multiple variables, including:
Guest-specific factors such as age and location.
Travel details like destination, total cost, and type of coverage (e.g., pre-trip hotels, post-trip hotels, flights).
Dynamic pricing calculations based on these variables.

Before partnering with OdeCloud, the process was manual and error-prone, involving monthly exchanges of rosters between our team and the travel protection provider. This created inefficiencies and delayed customer service.

Solution

OdeCloud worked with us to design and implement a fully integrated travel protection solution within NetSuite. Key features of the solution included:


1. API Integration: OdeCloud enabled real-time communication with the travel protection partner’s API. This allowed us to dynamically calculate the cost of travel protection based on the guest’s specific details.
2. Seamless Booking Experience: The integration allowed the travel protection cost to be automatically added as a line item to guest bookings within NetSuite.
3. Flexible Adjustments: Guests could easily add or cancel travel protection directly through NetSuite without requiring interaction with third-party systems.
4. Eliminating Manual Processes: The previously manual reconciliation process was replaced with automated inline API transactions, eliminating errors and saving significant time.

Conclusion

This integration is one of the most impactful projects we’ve undertaken, and it holds a special place in our transformation journey. With OdeCloud’s expertise, we achieved a solution that not only streamlined operations but also elevated the guest experience. This project exemplifies the power of technology in solving complex business challenges and enhancing customer service.

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