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How will OdeCloud’s platform go about assigning the perfect consultant(s) to the right client?
A brief overview of OdeCloud’s platform processes.
When utilizing traditional freelancing platforms such as Upwork or Fiverr, companies are able to post a project/job description for gigs, along with a statement of work. These are meant to be used as tools to not just attract potential freelancers, but to provide a basic framework or checklist for the task at hand.
Now the more freelance-savvy companies might know exactly the kind of expertise they are looking for, thoroughly specifying the qualifications required to complete the gig. Qualified freelancers are then able to successfully finish the project on time (and on par) with the respective company’s original vision.
Unfortunately, that’s almost always not the case.
It can be incredibly difficult to precisely communicate the qualifications needed to complete a complex NetSuite job, not to mention the company’s original vision for the project. As a result, the experience level and skillset of the freelancer they hire may not meet the qualifications required for the job.
Without a doubt, this back-and-forth in trying to source the right talent almost always results in both a waste of money and a waste of time.
OdeCloud aims to eliminate these issues by prioritizing the perfect union between client and consultant.
Unlike traditional freelancing platforms that primarily focus on offering the limited bandwidth of an individual freelancer, OdeCloud’s crowdsourced consulting platform offers customers the knowledge of an entire community of experts, as well as a fully managed NetSuite service with guaranteed results.
Customers subscribe via an affordable monthly service plan, providing said customers with dedicated freelance resource(s), as well as unlimited access to OdeCloud’s expert consultant community. This essentially translates to clients having access to more than enough resources to successfully complete a project.
After a customer subscribes to the OdeCloud — regardless of the level at which they start their subscription — they are assigned a NetSuite Solution Architect and NetSuite Application Administrator.
The Solution Architect is there to help the customer realize its technological roadmap by providing guidance in project management and assigning the right technical resource at the right time.
The primary role of the Application Administrator is to provide immediate end user support and to execute on optimization projects, all while utilizing OdeCloud platform to generate suggestions concerning who in the community is the best skill-to-project match.
Because of OdeCloud’s focus on community-based, crowdsourced consulting, the Solution Architect and Application Administrator are encouraged to reach out to the rest of the community for assistance, which results in better technology solutions for customers and faster delivery of IT projects.
And following the completion of the project, OdeCloud goes above and beyond the usual requirements of a freelance gig by providing clients with detailed documentation of all system and process changes implemented by the team assigned to the project, allowing clients to stay fully informed of their NetSuite account setup and train other end users.
Finally, at all times OdeCloud is responsible for the work to be provided to the customer under the service plan they have selected. We vet, onboard the freelance resource(s) and guarantee work done.
And there you have it!
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Cheers,
Osar
