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Pointers to Follow While Building NetSuite Saved Searches

The NetSuite navigational tool, saved search, is a reusable search definition that includes advanced filters and display options. Compared to NetSuite Reports, NetSuite Saved Searches serve as a powerful tool for users looking to streamline their reporting processes and enhance data analysis capabilities.

However, with exclusive advantages come exclusive shortfalls – and NetSuite Saved Searches are no short of these too.

To overcome these default pitfalls- here are 5 key pointers to adhere to while creating a saved search in NetSuite. 

5 Key Pointers to Follow While Building NetSuite Saved Searches in Oracle NetSuite

1. Avoid Mis-matched Criteria and Filters

Entering contradicting data in criteria and filters can result in data output mishap of the saved search created.

For example – Creating a saved search to understand yearly sales achieved by a salesperson in FY 23-24. However, there at the same time, there was a filter put in Year =current year which means only 2024.

Thus, this becomes a case of conflicting criteria and filters resulting in improper data release. 

2. Use Relevant Saved Search Type

There are ‘N’ numbers of NetSuite Saved Searches that can be created. Each Saved Search comes under a series of sub-topics a search may be required for.

For example – You cannot find all options you need for a Customer Saved Search from a Sales Transaction Saved Transaction.

The results tab list, you need to build in a Customer Search will always have customer specific values which will not be available in a General Transaction Search.

Each record will have its own version of Saved Search Criteria, Filters and Results list.

3. Keep a Check on Formula Entered

Not every user is proficient in using the available NetSuite option to achieve desired results using formulas. More often users tend to enter wrong formulas and might get the simultaneously wrong related result record or would get an ‘Invalid Syntax’ error which is in itself non-self-explanatory error and leaves the user clueless about the exact error in the formula.

4. Avoid Misleading Formulas

Apart from the text formulas which require at most precision to case and syntax, numerological formulas can also turn toxic.

For example, even though anything divided by 0 will result in 0 in our routine calculations, NetSuite throws a direct error.

Because of this, we need to be careful with the formulas and the numerical values inputs in NetSuite to avoid these situations.

5.Correct Formula Field Selection

Some fields need text while some might need numeric values. Selecting wrong formats in the formula column will result in errors.

Thus, we need to be sure of the data value selection in the formula columns and reduce the avoidable errors.

Takeaways 

While building saved searches can be a boon for critical business reporting requirements, adhering to the inbuilt saved search rules and following a holistic approach for data inputs can significantly improve an overall saved search output experience!

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Trek Travel Streamlines Travel Protection Integration with OdeCloud’s experts

Looking to streamline your operations with more automations? Keith shares an OdeCloud project.

#netsuite

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Project Outcomes

This new integration system transformed our travel protection service.

  1. Efficiency Gains: Completely automated the process, eliminating the need for monthly roster reconciliation.
  2. Enhanced Guest Experience: Guests benefited from a smoother booking process with transparent travel protection options tailored to their needs.
  3. Accuracy in Pricing: The integration ensured precise calculations based on complex variables.
  4. Scalability: The system can easily accommodate future growth and changes in travel protection offerings.

Background

Our company offers guests the option to protect their travel investments through a travel protection plan. This service is crucial, as it provides coverage in cases where guests need to cancel their trips due to unforeseen circumstances such as illness or emergencies. However, the process for managing this service was previously cumbersome and inefficient, requiring manual coordination and reconciliation with the travel protection partner.

Challenge

We needed a seamless integration within NetSuite to handle complex calculations for travel protection costs. The solution needed to account for multiple variables, including:
Guest-specific factors such as age and location.
Travel details like destination, total cost, and type of coverage (e.g., pre-trip hotels, post-trip hotels, flights).
Dynamic pricing calculations based on these variables.

Before partnering with OdeCloud, the process was manual and error-prone, involving monthly exchanges of rosters between our team and the travel protection provider. This created inefficiencies and delayed customer service.

Solution

OdeCloud worked with us to design and implement a fully integrated travel protection solution within NetSuite. Key features of the solution included:


1. API Integration: OdeCloud enabled real-time communication with the travel protection partner’s API. This allowed us to dynamically calculate the cost of travel protection based on the guest’s specific details.
2. Seamless Booking Experience: The integration allowed the travel protection cost to be automatically added as a line item to guest bookings within NetSuite.
3. Flexible Adjustments: Guests could easily add or cancel travel protection directly through NetSuite without requiring interaction with third-party systems.
4. Eliminating Manual Processes: The previously manual reconciliation process was replaced with automated inline API transactions, eliminating errors and saving significant time.

Conclusion

This integration is one of the most impactful projects we’ve undertaken, and it holds a special place in our transformation journey. With OdeCloud’s expertise, we achieved a solution that not only streamlined operations but also elevated the guest experience. This project exemplifies the power of technology in solving complex business challenges and enhancing customer service.