What if I told you that NetSuite’s technology platform offers far more customizability and extensibility than most organizations leverage?
Few NetSuite clients take advantage of the full range of NetSuite’s out-of-the-box features, built-in processes, native dashboards and standard reports. Beyond the basic setup of NetSuite, there are endless possibilities with integration and automation, extension with add-on apps and business intelligence and analytics.
In my experience working with midsize NetSuite clients, I’d consider the following to be a list of some of common issues:
No significant value added outside Accounting: Despite having the best Cloud ERP, these organizations still struggle to experience all the benefits of NetSuite in other departments outside Accounting.
Many financial and operational inefficiencies still exist: Operational teams have a low utilization of NetSuite. Most of their work is still performed on homegrown, non-integrated software, and reporting is mainly done in MS Excel.
The process automation expected is not there: Business teams are still dealing with a lot of time-consuming, manual tasks, and the accounting team still runs a time-consuming, manual reconciliation process each month.
Constantly spending money and time to fix NetSuite: More cash and time is going towards fixing NetSuite bugs and broken backend processes instead of applying those resources to activities that actually generate revenue.
Does this sounds like your company?
Let me show you why your company is having these issues despite running the best Cloud ERP in the market.
From a purely technical point of view, NetSuite is the most robust, comprehensive, scalable, user friendly and customizable ERP in the market. That’s just one part of the reason why they close thousands of customers each year, and that number is growing exponentially.
That said, the cost of a NetSuite license is not cheap, and it will keep increasing as it grows in functionality and becomes globally adopted by more Enterprise clients.
Regardless of whether NetSuite ERP serves your company well, you will still have to pay the full cost of obtaining a license in order to fully access the platform.
It is up to you to build your return on investment. As far as NetSuite is concerned, your company is a successful NetSuite client.
When you fail to seize the true benefits of NetSuite for your company, you are leaving a significant amount of money on the table.
Here are the 3 most important benefits you should seek to maximize from your NetSuite application:
Measuring and reporting your company’s performance
Gaining efficiency with business process automation
Building and sharing knowledge across your organization
1. How well is your company leveraging the real-time KPI dashboard and reporting capabilities of NetSuite?
With the right expertise, your NetSuite Administrator can help customize and optimize your user dashboards.
By doing so, your organization will be able to gain clearer insight, make more data-driven decisions, and closely track project performance and resource utilization.
Along the way, you will be able to eliminate time-consuming processes like spreadsheet-based reporting, allowing you to allocate more resources toward devising new strategies based on the analytics piped into the personalized role-based dashboards.
2. How well is your company leveraging NetSuite’s process automation tools to help streamline and optimize other business processes?
The automation enabled by SuiteScript can significantly increase your organization’s productivity, helping you rapidly deploy new solutions to help tackle your industry’s evolving needs.
It’s to your advantage to make sure your team’s talent profile includes experts who can capitalize on the powerful customization possibilities of SuiteFlow and SuiteScript.
3. Do you feel your NetSuite users could use a little more help to run the application more effectively?
Given the sheer range of functions and customizable features available in NetSuite, extensive documentation on your business’s processes and customizations is crucial in ensuring that your team works consistently and effectively.
It is also critical for business teams to engage with up-to-date training materials to ensure they’re effectively using the system, which helps further guarantee the integrity of the information they contribute.
Additionally, it’s equally important to have an IT staff that can adequately support your NetSuite platform.
The success of any ERP or CRM implementation hinges on the ability of users to adopt the unique processes and industry-leading practices built within the system.
While NetSuite comes with the ability to be customized and to integrate with a diverse array of business app and analytics tools, your ability to leverage those capabilities depends entirely on the expertise and creativity of your internal NetSuite team.
Unfortunately, it’s unlikely your average, typical NetSuite Administrator has such an extensive expertise and all-encompassing skillset. At the end of the day, it’s simply not cost-effective to hire a team of full-time NetSuite admins whose skills encompass all the areas mentioned above.
OdeCloud provides a turnkey and affordable solution to help its clients uncover the potential of their NetSuite platform — a one-stop, NetSuite Managed Service team of NetSuite experts for a fixed monthly fee.
We would love to meet you to better understand how we might help.
