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High-Level NetSuite Training Available in OdeCloud NetSuite Community

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High-level NetSuite training is made easy with the OdeCloud community’s crowdsourced NetSuite expertise 

NetSuite consultants that join the OdeCloud community each have a different reason for doing so.

Whether they’re looking for more opportunities for high-paying gigs or simply looking to exponentially expand their network, our community always works to find what benefits each individual the most, including NetSuite training.

PREVIOUS POST — What NetSuite Consultants Hope to Gain from OdeCloud Community

For NetSuite veteran Cassius Kellogg, one of his primary foci with the community has always been the exchange of high-level NetSuite training and expertise.

He specifically mentions the benefit of having such a diverse group of NetSuite experts that are capable of explaining and demonstrating a wide range of both technical and functional NetSuite skills.

“This community offers someone that doesn’t have a lot of expertise in one area or multiple areas inside of NetSuite to now have access to that expertise,” Cassius said.

“And whether you want to pull in a member of the community to work on on a project that you’re on, or if you just want to get trained by someone that’s in the community, a lot of of the people are just doing training opportunities where they’ll coach you through various subject matters that you want to learn.

“And I think that’s been fantastic. I’ve gotten a lot of helpful hints.”

On the flip side of that coin, Cassius very much enjoys the opportunity to share his knowledge when need be. He finds a great deal of value in the reciprocative nature of the community, which ensures that every member continues to grow together.

“I’ve also been able to collaborate the opposite way, so it’s kind of a give-and-take relationship, which is what you want in a community. You don’t want to be just the guy absorbing and asking questions nonstop,” Cassius added.

“Definitely been the one that’s asked questions; also thankfully been the one that’s given answers to other people’s questions. So I think just that collaborative environment with some really, really smart individuals — and that’s just been building and building.”

Also of note: Cassius mentioned how excited he was to see a new OdeCloud community member whom he recognized from blog posts he had read previously.

In regards to our ongoing efforts with providing more value to the community, it’s actually one of my biggest hopes to create a space that naturally invites some of the most renowned names in NetSuite.

Hearing about well-known NetSuite bloggers joining the community makes me that much more optimistic about the possible scope of the community, so cheers to building this community to new heights in 2021!

RELATED POST — Forbes Releases Must-Read Feature Article About OdeCloud’s NetSuite Community

Transcription

Angelo Mendoza (00:00):
Um, my second follow up question of course has to do with OdeCloud. I mean, um, you saw the, the benefits, uh, of joining a community, joining a network like that. Um, how exactly has it exactly benefited you, uh, moving forward with all your work and building teams and whatnot?

Read more/less

Cassius Kellogg (00:17):
So I’ve known Osar since my days at NetSuite. Um, actually when NetSuite was doing the white label program with, uh, NetSuite and we worked on a project together, we collaborated really well together. We had a lot of the same ideas, opinions on things that NetSuite themselves, whether it was the system that was lacking or just kind of the business operations and how NetSuite conducted themselves. Uh, we saw a lot of gaps in what NetSuite themselves was offering. And immediately, I think Osar works the same way that I do in an entrepreneurial sense. And we both said, you know what? We can, we can do some better things and let’s stay in touch. And since that project we’ve probably spoken at at least on a quarterly basis, if not more frequently, over the past five years. And so he, um, started the, this community with, uh, a brilliant idea.

Cassius Kellogg (01:16):
And I think the way that I’ve sort of kind of run parallel, I’ve never put both feet in. And I think he wishes, I, I would’ve, um, a while ago, and maybe I’m in a way regretting that decision. Who knows? Time will tell, but kind of been running parallel with him, helping him make certain decisions. He’s done the same for me in my career. So what should I be able to do more on a front end implementation? Because the partner that I’m at, uh, we’re a solution provider. So we’re able to sell the licenses, implement from day one. Whereas the OdeCloud network is more focused on, I think, enhancements, optimization, post go-live. Although you guys do — and the community does do — some during implementation work, I think the main focus for the most part is that extra administrative services.

Cassius Kellogg (02:06):
So kind of an admin-as-a-service, um, and bringing in some of these experts. So we kind of coexist and I think that’s maybe one reason I haven’t fully jumped one way or the other is cuz we’ve kind of been able to both grow side-by-side and benefit each other with our various ideas and contributions. So I’d say where I’ve been able to really get a lot of benefit out of being a member of this community is sort of where I was talking about. I needed to have that technical expert inside of my partner organization. This community offers someone that doesn’t have a lot of expertise in one area or many multiple areas inside of NetSuite to now have access to that expertise. And whether you want to pull in a member of the community to work on a project that you’re on, or if you just want to get trained by someone that’s in the community, a lot of the people are just doing training opportunities where they’ll coach you through various, um, subject matters that you wanna learn.

Cassius Kellogg (03:10):
And I think that’s been fantastic. So I’ve gotten a lot of really helpful hints. I’ve also been able to collaborate the opposite way. So it’s kind of a give-and-take relationship, which is what you want in a community. You don’t wanna be the one that’s just the guy absorbing and asking questions nonstop and, and never giving anything back. So definitely been the one that’s asked questions also been able to thankfully been the one who’s given answers to other people’s questions. So I think just that collaborative environment with some really, really smart individuals — and that’s just been building and building. Earlier today, I saw a new member of the community who I actually had read some blog posts of, um, a few weeks ago. So was super pumped to see that name show up. Um, and I think that’s part of the coolest thing about how this community has just continued to build up and evolve.

Cassius Kellogg

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Trek Travel Streamlines Travel Protection Integration with OdeCloud’s experts

Looking to streamline your operations with more automations? Keith shares an OdeCloud project.

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#integrations

Project Outcomes

This new integration system transformed our travel protection service.

  1. Efficiency Gains: Completely automated the process, eliminating the need for monthly roster reconciliation.
  2. Enhanced Guest Experience: Guests benefited from a smoother booking process with transparent travel protection options tailored to their needs.
  3. Accuracy in Pricing: The integration ensured precise calculations based on complex variables.
  4. Scalability: The system can easily accommodate future growth and changes in travel protection offerings.

Background

Our company offers guests the option to protect their travel investments through a travel protection plan. This service is crucial, as it provides coverage in cases where guests need to cancel their trips due to unforeseen circumstances such as illness or emergencies. However, the process for managing this service was previously cumbersome and inefficient, requiring manual coordination and reconciliation with the travel protection partner.

Challenge

We needed a seamless integration within NetSuite to handle complex calculations for travel protection costs. The solution needed to account for multiple variables, including:
Guest-specific factors such as age and location.
Travel details like destination, total cost, and type of coverage (e.g., pre-trip hotels, post-trip hotels, flights).
Dynamic pricing calculations based on these variables.

Before partnering with OdeCloud, the process was manual and error-prone, involving monthly exchanges of rosters between our team and the travel protection provider. This created inefficiencies and delayed customer service.

Solution

OdeCloud worked with us to design and implement a fully integrated travel protection solution within NetSuite. Key features of the solution included:


1. API Integration: OdeCloud enabled real-time communication with the travel protection partner’s API. This allowed us to dynamically calculate the cost of travel protection based on the guest’s specific details.
2. Seamless Booking Experience: The integration allowed the travel protection cost to be automatically added as a line item to guest bookings within NetSuite.
3. Flexible Adjustments: Guests could easily add or cancel travel protection directly through NetSuite without requiring interaction with third-party systems.
4. Eliminating Manual Processes: The previously manual reconciliation process was replaced with automated inline API transactions, eliminating errors and saving significant time.

Conclusion

This integration is one of the most impactful projects we’ve undertaken, and it holds a special place in our transformation journey. With OdeCloud’s expertise, we achieved a solution that not only streamlined operations but also elevated the guest experience. This project exemplifies the power of technology in solving complex business challenges and enhancing customer service.