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How to Use NetSuite Subscription Billing for Key Industries

netsuite suitebilling

The SaaS (software as a service) model is driving the software industry to new heights, resulting in a surge of various applications available in the marketplace. 

With ongoing services, there is a need for regular billing to handle daily sales. 

As people around the world use these easy-to-access mobile and desktop apps, NetSuite helps manage these transactions. It generates invoices based on the subscription agreements, all thanks to SuiteBilling!

What is SuiteBilling? 

NetSuite SuiteBilling is a comprehensive billing platform to bill recurring subscriptions.

This billing could be for any type of contract a company is entering into using the NetSuite Subscription Billing model.

SuiteBilling offers three pricing modelsFlat, Volume, and Tiered—for non-inventory and service items, which can limit flexibility for leading industries in various sectors.

NetSuite Subscription Billing for Top Industries

  1. Computer Software and IT Industries

The most prominently used SaaS concept, software companies are selling their valuable services like user training, license subscription, warranty and renewal cycles, change management and much more which is backed by the NetSuite SuiteBilling model for software and computer industries.

  1. Internet and Mobile Services

The industry having products selling data plans along time and volume timelines, have a place with SuiteBilling Volume and Tiered Based pricing.

Regular mobile carrier changes with call plans too have a start and end date which is easily tapped in SuiteBilling.

  1. Financial Services

Financial services like subscriptions to financial newsletters, share market trading apps, subscriptions to financial and banking apps for using the platform services are supported by SuiteBilling.

  1. Transportation Services

These come handy while providing discounted rates to their loyal customers. Presenting a unique rate of travel – based on the seat numbers available, the volume of tickets booked in a particular period, SuiteBilling can be flash used here with enabling its Usage and Volume based billing.

  1. Hospital, Healthcare Industries

Providing online consultations at flat prices, delivering medicines at doorstep, hospitals and health care are not far back from subscription listing for their patients.

This can be supported by SuiteBilling too.

  1. Accounting Firms

Several companies today offer to provide tax filing and regular accounts maintenance cost for per day transactions. These companies follow volume-based pricing for their customers which can be tracked by SuiteBilling to regularize the income and avoid revenue leakage in manual processes.

  1. Telecommunications and Entertainment Platforms

Apps like Spotify, Netflix and Prime are few to count on hand which have a subscription start and end date to provide valuable binge services on their platform. Similarly all telecommunications applications can be accommodated on the SuiteBilling Platform making billing easier.

Thus, SuiteBilling which comprises of Subscriptions and Subscription Plans is a great boost to existing Oracle NetSuite functionalities, giving its users a chance to subscribe to this billing model, which not only overcomes the problems of manual billing but guarantees smooth revenue recognition throughout the subscription tenure with its flexible pricing plans.

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Trek Travel Streamlines Travel Protection Integration with OdeCloud’s experts

Looking to streamline your operations with more automations? Keith shares an OdeCloud project.

#netsuite

#integrations

Project Outcomes

This new integration system transformed our travel protection service.

  1. Efficiency Gains: Completely automated the process, eliminating the need for monthly roster reconciliation.
  2. Enhanced Guest Experience: Guests benefited from a smoother booking process with transparent travel protection options tailored to their needs.
  3. Accuracy in Pricing: The integration ensured precise calculations based on complex variables.
  4. Scalability: The system can easily accommodate future growth and changes in travel protection offerings.

Background

Our company offers guests the option to protect their travel investments through a travel protection plan. This service is crucial, as it provides coverage in cases where guests need to cancel their trips due to unforeseen circumstances such as illness or emergencies. However, the process for managing this service was previously cumbersome and inefficient, requiring manual coordination and reconciliation with the travel protection partner.

Challenge

We needed a seamless integration within NetSuite to handle complex calculations for travel protection costs. The solution needed to account for multiple variables, including:
Guest-specific factors such as age and location.
Travel details like destination, total cost, and type of coverage (e.g., pre-trip hotels, post-trip hotels, flights).
Dynamic pricing calculations based on these variables.

Before partnering with OdeCloud, the process was manual and error-prone, involving monthly exchanges of rosters between our team and the travel protection provider. This created inefficiencies and delayed customer service.

Solution

OdeCloud worked with us to design and implement a fully integrated travel protection solution within NetSuite. Key features of the solution included:


1. API Integration: OdeCloud enabled real-time communication with the travel protection partner’s API. This allowed us to dynamically calculate the cost of travel protection based on the guest’s specific details.
2. Seamless Booking Experience: The integration allowed the travel protection cost to be automatically added as a line item to guest bookings within NetSuite.
3. Flexible Adjustments: Guests could easily add or cancel travel protection directly through NetSuite without requiring interaction with third-party systems.
4. Eliminating Manual Processes: The previously manual reconciliation process was replaced with automated inline API transactions, eliminating errors and saving significant time.

Conclusion

This integration is one of the most impactful projects we’ve undertaken, and it holds a special place in our transformation journey. With OdeCloud’s expertise, we achieved a solution that not only streamlined operations but also elevated the guest experience. This project exemplifies the power of technology in solving complex business challenges and enhancing customer service.