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NetSuite Admin-as-a-Service: The Right Talent at The Right Time

  • Outsourcing

A more complex and advanced NetSuite technology platform.

There is no doubt that the Netsuite client base will keep growing over the 20% annual rate in the next couple of years, especially with the scale provided by Oracle. Oracle has not only provided a market scale to Netsuite but also a technology scale.

Press Release April 26-2017: NetSuite unveils major global ERP enhancements. Sneak Peak (new industry-specific features): Version 2017 Release 1.

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In summary, NetSuite will offer more and more advanced features with more depth in industry verticals, which sounds awesome for NetSuite customers, but it also raises 2 important questions:

  1. Does your organization have the right tech-minded thought leader who could recommend up-to-date industry leading practices and cutting-edge Oracle NetSuite solutions?
  2. Does your organization have the right technical skills to setup and build on these advanced and more complex features available to all NetSuite customers?

As the competitive landscape rapidly evolves, so does NetSuite technology. The expertise you need to maintain, optimize and extend your ERP lies far outside the skill-set of a typical NetSuite administrator or developer. Most importantly, it is highly unlikely you would find all the business skills, technical expertise and thought leadership abilities required for this position in a single person.

At this point of your business growth, hiring, staffing and contracting are wasteful and time consuming practices that may not align with your growth plan. This is exactly why as an organization, you should explore the opportunities provided by NetSuite Admin-as-a-Service. Leverage this model to effectively and timely source the NetSuite skills you need, not only to maintain your platform in good standing but to expand its capabilities to meet the evolving needs of your customers and business partners.

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What is NetSuite Admin-as-a-Service?

NetSuite Admin as a Service is a turnkey and affordable solution to help midsize and early stage companies uncover the potential of their NetSuite ERP – A one-stop, on-demand and managed services with a team of NetSuite experts, composed of a NetSuite Administrator, a NetSuite Developer and an Industry Subject Matter Expert, for a fraction of the cost of one full-time employee.

For a flexible monthly subscription OdeCloud’s NetSuite Admin-as-a-Service enables you to have a team of NetSuite functional and technical and subject matter experts in your industry, to support, optimize and extend your NetSuite ERP on demand. Our model guarantees you get the right talent exactly when you need it.

Imagine what you could do with more NetSuite talents, thought leaders and experts in your industry…

Hold off on hiring a new NetSuite Admin, Consultant or Developer. There is a better way.

Let me show you: www.odecloud.com

Cheers,

Osar

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Trek Travel Streamlines Travel Protection Integration with OdeCloud’s experts

Looking to streamline your operations with more automations? Keith shares an OdeCloud project.

#netsuite

#integrations

Project Outcomes

This new integration system transformed our travel protection service.

  1. Efficiency Gains: Completely automated the process, eliminating the need for monthly roster reconciliation.
  2. Enhanced Guest Experience: Guests benefited from a smoother booking process with transparent travel protection options tailored to their needs.
  3. Accuracy in Pricing: The integration ensured precise calculations based on complex variables.
  4. Scalability: The system can easily accommodate future growth and changes in travel protection offerings.

Background

Our company offers guests the option to protect their travel investments through a travel protection plan. This service is crucial, as it provides coverage in cases where guests need to cancel their trips due to unforeseen circumstances such as illness or emergencies. However, the process for managing this service was previously cumbersome and inefficient, requiring manual coordination and reconciliation with the travel protection partner.

Challenge

We needed a seamless integration within NetSuite to handle complex calculations for travel protection costs. The solution needed to account for multiple variables, including:
Guest-specific factors such as age and location.
Travel details like destination, total cost, and type of coverage (e.g., pre-trip hotels, post-trip hotels, flights).
Dynamic pricing calculations based on these variables.

Before partnering with OdeCloud, the process was manual and error-prone, involving monthly exchanges of rosters between our team and the travel protection provider. This created inefficiencies and delayed customer service.

Solution

OdeCloud worked with us to design and implement a fully integrated travel protection solution within NetSuite. Key features of the solution included:


1. API Integration: OdeCloud enabled real-time communication with the travel protection partner’s API. This allowed us to dynamically calculate the cost of travel protection based on the guest’s specific details.
2. Seamless Booking Experience: The integration allowed the travel protection cost to be automatically added as a line item to guest bookings within NetSuite.
3. Flexible Adjustments: Guests could easily add or cancel travel protection directly through NetSuite without requiring interaction with third-party systems.
4. Eliminating Manual Processes: The previously manual reconciliation process was replaced with automated inline API transactions, eliminating errors and saving significant time.

Conclusion

This integration is one of the most impactful projects we’ve undertaken, and it holds a special place in our transformation journey. With OdeCloud’s expertise, we achieved a solution that not only streamlined operations but also elevated the guest experience. This project exemplifies the power of technology in solving complex business challenges and enhancing customer service.

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